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PC World's Stephen Manes talks about one annoyance: his Comcast DVR that updated its own software one day.

"One day the device worked one way--a way I'd come to know and understand, even when it didn't work entirely right. The next day, caramba! It had a whole new user interface that was significantly worse than the one I had grown accustomed to. The device? The DVR I lease from Comcast. I'm just glad the company doesn't make cars."

Apparently where he lives (Seattle, Washington) his DVR used Microsoft's middleware with its "usual collection of bugs". The replacement, called GuideWorks, has its own quirks. For example:

"Here's how utterly lame the box is: As delivered, it won't let you change channels by using the number keys to tune single- and double-digit channels directly, without pressing one or two zeros first--you know, the way you can on practically every other TV remote in the world. That default is so stupid that Comcast included a last-minute folder largely devoted to explaining how to fix it. All you have to do is go several menu levels deep, find an entry called 'Channel Entry Behavior', and change it to 'Auto-Tune'. Hey, Comcast, here's a better idea: Push software to the box that changes the default to the one people expect!"

Um, yes that's totally lame. I wonder how many other people have experienced this with the new Comcast GuideWorks software? If you have anything to share, please add your comment here.