A DirecTV-DVR-eBay Story

A short post on Consumerist tells a story of someone that bought a used DirecTivo HR 10-250 box from eBay and now DirecTV claims that it is an unreturned box and wants $600 for it. Although the story on Consumerist was confusing, many commenters believed that the box was stolen. It seems that the original post from a blogger called Tobin clears up some of the mystery. After DirecTV shut down Tobin's service, he managed to convey his story clearly and got the charge reversed. Even though DirecTV hasn't sold the HR 10-250 for over a year, they assumed that the DVR was bought from DirecTV and charged him for it. Lesson here? I don't know if there is one. Except to be persistent, tell your story and you may prevail. Another lesson? Be careful about buying DirecTivo's from eBay, but at least it's nice to know that you can still use them. Bonus to Tobin: Nice theme!
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